OttoSource dealership customer reviews

Laura L 30 Oct 2018

My parents recently purchased a car from them and neither one of them has regretted their decision. Thanks to everyone there my parents felt comfortable, the sales person Claudia even helped my dad since his english is not that good. I really do recommend coming here.

5 rate

Kelley 20 Oct 2014

Drove 3 hours to pick up car - so relied on their finance director to be honest about the car. The car was exactly as he indicated and I was back on the road in 45 minutes. It was clearly a positive experience.

5 rate

Derek K 14 Oct 2014

Purchased a car from them and had her shipped here to Las Vegas!!! A seamless experience!!! J and Chris are extremely polite and professional and truley care about you as a customer, which is pretty rare now a days. Vehicle arrived quicker than expected and 100% as advertised. Thanks again guys!!!

5 rate

Lina Victoria 14 Mar 2017

From the moment I walked in it, Jonathan made my stay a wonderful experience. Very professional, kind and patience he show me every car I wanted to see until I found the right one. The buying process was a piece of cake and thanks to God, I left the dealer with the car of my dreams. Thanks again to ...the staff and Jonathan for making it come true. Show more

5 rate

Minivan Dad 23 Aug 2014

I have to say that the whole process was refreshing, from start to finish. From the time I called to inquire about a certain vehicle to the time we drove it home with smiles on our faces, we were more than pleased. I personally don't like being tracked down by car salesmen with phone calls after I'v...e looked at a potential vehicle. I love Ottosource's ethic concerning this - no pressure to buy and no follow-up calls during dinner. I admit, I did have a little anxiety about purchasing a used vehicle but the whole inventory, and the inspection process they go through, is marked by excellence. After asking my salesman (Jafet!) question after question about any potential problems my car may have with 83k miles on it, he knew it was road ready and was confident about it. I didn't feel the need to take it for a pre-sale inspection at my mechanic. I had peace of mind!a Show more

5 rate

Freedom 18 Aug 2014

From the moment I called and inquired about our car, my salesman was courteous, professional... and just different from your average car salesman. I love OttoSource's ethics in that there is no pressure to buy and they don't make follow-up calls during dinner. The facility was impressive... both in ...inventory and cleanliness. My biggest take-away from my experience at OttoSource was how my 'used-car apprehension' subsided when I saw the inspection process a car goes through before being sold. I didn't have to worry about getting a pre-sale inspection somewhere else. Everything was super clean and the salesman was very confident that our car was road ready. That's what I was looking for! Show more

5 rate

S Jenkins 23 Mar 2014

Great experience , friendly staff , great cars at good price Would recommend to a friend

5 rate

Dee 20 Apr 2017

The customer service was top notch.... salesman was great no pressure to purchase a vehicle. He was honest and up front from the beginning of the process . Thank You Rashid you were awesome!!

5 rate

Happy Camper from Abilene 11 Sep 2013

I saw the ad for a 2006 Acura MDX Touring Model SUV on OttoSource's website. I had been looking for a luxury SUV for awhile and this one seemed to good to be true. The price was great, the pictures looked fantastic and the CARFAX indicated a two owner car that had received excellent service from an ...Acura Dealer. I called OttoSource and talked to Daniel. I asked him to walk around the car and tell me anything he saw that I might not be able to see in the pictures. He did this and told me about a few dings and some very small hail dents on the top above the windshield. Otherwise it was near perfect. I decided to take a chance and took a Greyhound Bus from Abilene to Dallas to see the car. Daniel met me at the bus station in the Acura. It was everything that he said it was and it drove like a dream. When we got to OttoSource, I spotted 3 Lexus RX models that looked equally nice. I asked him if I could drive them and encourage me to and let me take them out on my own. I drove them and came back to the Acura and drove it again. I finally decided on it. Daniel was very patient and answered all of my questions about each car and even pointed out a couple of defects that I had not noticed. He spent nearly 3 hours with me. Needless to say I am a happy camper. The Acura had been flawless for over two weeks now and drives better than any car that I have ever driven including my daughter's Porsche Cayenne S. OttoSource has a great inventory of excellent used cars. They appear to really do their research before buying them. I would buy another car from them and would recommend them to my family and friends. Show more

5 rate

Mireya Guzman 26 Sep 2018

Great staff, I highly recommend this dealership to all my friends and family. Taylor was so nice and sweet. Can't wait to buy another car from OttoSource

5 rate

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